AGENT CHANNEL SALES SUPERVISORS

OVERVIEW

The Agent Channel Sales Supervisor will be but not limited to the following: leading and managing a team of sales agents, driving revenue growth, and ensuring exceptional customer service through indirect sales channels.

RESPONSIBILITIES

• Understand customer needs, offer tailored solutions and provide exceptional support.
•  Organize and coordinate sales representatives’ schedules, ensuring efficient coverage.
•  Research potential leads from business directories, web searches, digital resources and social media.
• Receive, report and manage all sales leads, ensuring timely follow-up.
• Collaborate with the sales team to monitor weekly, monthly and quarterly performance and sales metrics.
•  Gather market insights, competitor analysis and customer feedback.
• Ensure adherence to regulatory requirements and minimize risk.
• Develop and implement effective sales strategies to drive revenue growth.
• Conduct market research to identify trends, opportunities and challenges.
• Provide training and coaching to enhance sales team skills and knowledge.
•  Work closely with marketing, product and customer service teams to ensure efficiency.
•  Manage sales budgets and resources effectively.

REQUIREMENTS

• Master’s degree or higher in Sales, Marketing, Business Administration or related field.
•  Over 3 years working experience in Building material, construction, insurance, FMCG, Bank or related industry.
• Preferably male candidates not less than thirty-five (35) years.
• Advanced sales certifications (e.g., CSP, CSE) is a plus.
• Proven sales leadership and team management skills.
• Familiarity with sales software and CRM systems.
•  Must be willing to travel to meet business needs.
• Proven ability to take critical and measurable initiatives.
• Excellent communication and interpersonal skills.
•  Effective presentation skills.
•  Monitor market dynamics and competitive trends to anticipate evolving customer requirements.

To apply for this position, please submit a soft copy of your CV to jobs@hotjobsafrica.org