SALES SPECIALIST

OVERVIEW

A leading ceramics manufacturing company in Ghana is seeking to employ a dynamic and motivated Sales Specialist to drive sales growth, maintain customer relations and expand the market in Tema zone.

RESPONSIBILITIES

• Identify and engage with potential clients such as contractors, builders, retailers, and homeowners.
• Showcase the features and benefits of sanitary hardware products to prospective customers.
•  Meet or exceed individual and team sales targets within assigned territories.
•  Conduct product demonstrations and provide detailed explanations to customers.
•  Monitor market trends, competitor products, and customer preferences to adjust sales strategies.
•  Build and maintain strong relationships with new and existing clients to foster loyalty.
• Handle customer orders, ensure timely delivery, and follow up on post sales service.
•  Assist customers in selecting products to fit their needs and preferences.
• Prepare accurate price quotations, sales proposals, and contracts for clients.
•  Collaborate with the inventory team to ensure product availability and timely restocking.
•  Address and resolve customer complaints regarding products or services.
•  Maintain records of sales activities, customer interactions, and financial transactions.
•  Organize and participate in training sessions or workshops for contractors and retailers.

REQUIREMENTS

• A minimum of bachelor’s degree in sales, marketing, business administration, or a related field.
• Preferably male candidates, fluent in Ewe.
•  Familiarity with sanitary hardware, plumbing systems, or construction materials is preferred.
• Minimum of two (2) years of experience in sales, preferably in the hardware, construction, or plumbing industry.
•  Ability to analyze customer needs, market trends, and competitor activity to identify opportunities.
•  Ability to resolve customer complaints and provide effective solutions.
• Excellent presentation and communication skills.
•  Ability to negotiate contracts and close sales deals.
• Proficient in Customer Relationship Management systems (CRM), Microsoft Excel and inventory software.
•  Proactive and goal-oriented mindset to meet sales targets.
• Excellent organizational skills to manage multiple clients, territories, and tasks effectively.
•  Familiarity with conducting market research and using insights to drive sales.

  NB: Preferably male candidates, fluent in Ewe

To apply for this position, please submit a soft copy of your CV to jobs@hotjobsafrica.org