OPERATIONS OFFICER
- 1 Vacancy
- 486 Views
Experience
2 Year
Employee type
Full TimePosition
Entry Level
Offer Salary
Attractive
Job Description
The Operations Officer will play a key role in overseeing the daily activities of the microfinance institution to ensure efficient service delivery, compliance with policies, and achievement of operational targets.
KEY RESPONSIBILITIES
1. Handle data entry into financial systems.
2. Prepare and compile various reports financial summaries and operational data.
3. Assist with customer account reconciliations and other financial data checks.
4. Support the management in compliance with internal policies and procedures.
5. Provide essential support to the operations team.
6. Help maintain and update operational and client databases.
7. Respond to inquiries, resolve issues and manage relationships with clients.
8. Market products, identify and recruit prospective clients.
9. Assist credit team to manage the loan portfolio.
QUALIFICATIONS & REQUIREMENTS
1. Minimum HND in Business Administration, Finance, Banking, or a related field.
2. Minimum two (2) years of experience in operations within microfinance, banking, or financial services.
3. Strong knowledge of microfinance operations, loan processes, and regulatory requirements.
4. Excellent organizational, analytical, and problem-solving skills.
5. Proficiency in MS Office and financial management systems/software.
6. Strong communication and interpersonal skills.
7. High level of integrity, accuracy, and attention to detail.
WORKING HOURS: MONDAY - FRIDAY (9AM-5PM)